Navigating the world of WhatsApp Business API and Cloud API service providers can often feel overwhelming. The digital landscape is rife with options, and if you're considering a move away from AiSensy or simply exploring other possibilities, you're not alone. For businesses in India and Latin America particularly, the demand for these services is skyrocketing. To streamline your search, we've curated a list of the top 10 AiSensy alternatives to watch out for in 2024.

But first, let's shed light on what sets AiSensy apart.

What is AiSensy?

AiSensy is a complete no-code required WhatsApp Business API platform. With its fully integrated WhatsApp marketing suite, you can enjoy features such as WhatsApp retargeting, multi-human live chat support window, and message automation, among others. Additionally, AiSensy offers app and CRM integrations with the ability to import all your contacts from a third-party tool and CRM. They also offer 24/7 customer support via direct phone calls, WhatsApp, e-mail, and Google Meet.

Pros:

• Offers 24/7/365 customer support through different channels, such as WhatsApp, direct phone calls, email, and Google Meet.

• Get WhatsApp Business API within 10 minutes.

• Get the same features across all plans.

• Supports 2000+ apps, e-commerce portals and CRM integrations. Shopify, Hubspot, WebEngage, CleverTap, and WooCommerce to name a few. 

• FREE Green Tick application.

Cons:

• Limited contact-based usage plans.

• Markup fees on messages sent or received. 

• Have to pay ₹750 per 1000 additional monthly active users.

Free Trial

Yes, a 14-day free trial is available with all premium features. Also, get 50 conversation credits that you can use to communicate with your customers and send WhatsApp broadcasts.

Pricing

AiSensy charges basis your MAU (monthly active user). It has 4 types of plans. The base plan starts from Rs. 999 for 2000 monthly active users, Rs. 2750 for 5500 monthly active users, Rs. 10,000 for 20,000 monthly active users and so on.

TOP 10 AiSensy ALTERNATIVES

Now that you have a fair understanding of AiSensy, let's explore other alternatives that you should consider as your WhatsApp Business API solution partner.

1. DoubleTick - Top AiSensy Alternative

Sell products 7x faster using WhatsApp Business API on mobile!

DoubleTick is a mobile-friendly WhatsApp Business API on mobile designed to empower your business team to sell more in less time. The tool comes with premium WhatsApp API features such as cloud-based shared team inbox, unlimited broadcast and bulk WhatsApp messaging, dynamic catalogues sharing, chatbot, commerce Bot and much more. An all-in-one solution, DoubleTick has everything that you've been looking for in a WhatsApp marketing tool. 

Pros:

• Super intuitive, easy to use and mobile-friendly.
  
• 24/7 Customer support is available on call, WhatsApp or email.
• FREE WhatsApp Green Tick processing and verification.

Cons:

• Due to the mobile-first approach, the product is optimised to perform best on mobile devices. 

Apart from this, there are no downsides. Please let us know if you encounter any issues after using DoubleTick.

Free Trial

DoubleTick offers a Free Demo account wherein one can experience all the features of DoubleTick. However, it's recommended to buy a subscription to experience the product at its best. 

Pricing

Click here to check out our pricing plans or book a FREE demo with us to know more about the product and its features.

Why DoubleTick is the #1 AiSensy Alternative?

DoubleTick by QuickSell is revolutionizing the way we use WhatsApp API, with its focus on delivering a cutting-edge mobile experience that sets it apart from typical desktop-centred solutions.

While most WhatsApp API solutions are designed for desktop use, DoubleTick is optimized for mobile, making it a convenient option for those who prefer working on the go. It offers a robust mobile experience where you can manage and control all aspects of your business through your smartphone.

Drive commerce like never before on WhatsApp! 

DoubleTick AI-based image recognition technology has made it easier to add products to the customer's cart without the need to open the website. Customers can simply send product photos back via WhatsApp, and the technology will recognize the product and automatically add it to their cart. This simplifies the ordering process and eliminates the need for customers to browse through the website to find the products they want.  

This streamlines the order booking process and provides a more efficient and convenient ordering experience to the customers.

Also, signing up for WhatsApp Business API through DoubleTick takes only 5 minutes, and if your Meta Business Manager is verified, you can get started right away. 

Click here to check out our pricing plans or book a FREE demo with us to know more about the product and its features.

DoubleTick offers a full-fledged WhatsApp Marketing solution built on the official WhatsApp Business API platform. 

Read: What is WhatsApp Business API: The 2024 Ultimate Guide
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With DoubleTick you can:

• ​Bulk broadcast your messages and catalogue to unlimited saved and unsaved contacts.
• Automate WhatsApp marketing by scheduling your broadcast messages.
• Stay on top of your WhatsApp marketing campaign with real-time analytics and detailed reports to track your metrics and fine-tune your approach.
• Single WhatsApp number for your entire company with a cloud-based team inbox and role-based access.
• End-to-end automated catalogue sharing and order booking via AI-Powered Commerce BOT.
• WhatsApp automation via AI-powered active chatbot that can answer customers’ queries, send automated anniversaries & birthday wishes, abandoned cart notifications, pending balance reminders, bills and all kinds of alerts to customers.
• Choose your favourite tools such as Shopify, Zapier, WooCommerce etc. and integrate them with DoubleTick in just a few clicks.

2. Twilio

Twilio, acclaimed for its feature-laden Flex app, has earned its spot on Facebook's directory of elite marketing partners. Positioned as a formidable AiSensy competitor, this platform can be adeptly molded to align with varied business specifications. Twilio’s Flex Cloud platform comes packed with an array of functionalities: from an omnichannel contact center, web chat, push notifications, SMS marketing blitzes, call tracking, phone validations, to prompt alerts. That said, to tap into Twilio's full potential, a certain level of technical know-how is indispensable.

Pros:

• ​Twilio stands out as a comprehensive platform, accommodating diverse channels of communication like VoIP, telephonic conversations, messaging mediums, WhatsApp, and electronic mails.
• With its vast customization and scalability offerings, Twilio emerges as a flexible solution catering to enterprises, regardless of their scale.
• Its architecture is conducive to effortless integration across myriad applications and digital platforms.
• One of Twilio's crowning features is its impressive message delivery consistency, further bolstered by its real-time analytics offering insights into delivery metrics and overall performance.

Cons:

• A noticeable drawback is the platform's technical demand. Those not well-versed technically might find it daunting.
• When juxtaposed with other WhatsApp Business API contenders, Twilio's API might appear slightly constrained in its feature set.
• First-time users might find themselves navigating a maze, given the platform's potentially intricate user interface.
• Twilio exhibits a preference for its patrons to utilize phone numbers they furnish for WhatsApp Business API accessibility. Although external numbers can be employed, they come with their own set of stipulations.
• Customer support often leaves much to be desired.
• Bulk messaging, be it via SMS or email broadcasts, occasionally grapples with delivery issues.
• A lurking cost concern is evident. As enterprises expand, Twilio's pricing structure can escalate due to the lack of a standardized rate. Moreover, a specific markup charge is applied to messages.

Free Trial:

A testament to its user-centric approach, Twilio rolls out a no-obligation free trial. Notably, there’s no credit card prerequisite. Dive right in, sign up, and embark on your Twilio journey.

Pricing:

At $1/user hourly or a monthly commitment of $150/user, Twilio's pricing mirrors its premium offerings.

3. Yellow.ai

Standing tall as one of the premier WhatsApp alternatives in India, Yellow.ai revolutionizes WhatsApp automation for businesses. This distinctive software allows enterprises to navigate the entire sales lifecycle on WhatsApp. Through Yellow.ai, patrons can effortlessly sift through catalogs, secure orders, process payments, monitor order statuses, initiate cancellations, and even request returns, all within a conversational chat milieu. A unique edge is its integration capability, allowing businesses to fuse their chatbot with pivotal CRM tools, as well as billing and invoicing systems to monitor leads generated via WhatsApp.

Pros:

• Yellow.ai boasts a fluid automated agent transition feature, ensuring customer inquiries and demands are met with adeptness.
• Its inherent compatibility allows for smooth integration with a plethora of applications, from CRM systems and billing suites to invoicing utilities, streamlining operational efficiency.
• Enticingly, opting for a 12-month chatbot agreement grants you a complimentary 3 months of WhatsApp and Omnichannel bot services.

Cons:

• One potential hiccup is the account approval timeframe, stretching up to seven days. This might deter businesses that are on the lookout for swift setup and deployment.
• For those prioritizing instantaneous customer support, Yellow.ai might fall short. They limit their assistance channels to emails and form submissions, sidelining direct telephonic interventions.
• An additional expenditure to factor in is Yellow.ai's message markup charge.

Free Trial:

Businesses keen on a test run will appreciate Yellow.ai's 21-day complimentary trial plan.

Pricing:

Yellow.ai maintains an air of exclusivity regarding their pricing. Interested parties would need to initiate a quote request as explicit pricing details remain undisclosed on their portal.

4. DelightChat

DelightChat steps into the arena of WhatsApp Business API with the sole mission of enhancing business-to-customer communications on WhatsApp. It is decked out with features such as automated messaging and chatbots. Championing an intuitive user interface paired with cutting-edge conversational AI, DelightChat aspires to revolutionize real-time customer interactions. Its feather in the cap is its multi-lingual capability, paired with an automatic template translation feature, adding a layer of convenience.

Pros:

• A clean, user-centric interface to ease the user journey.
• Automation at its best with messaging and chatbot functionalities.
• Comprehensive analytics and reporting arsenal, delivering rich insights into customer behavior.
• Multi-lingual prowess, coupled with an automatic template translator.
• Effortlessly categorize crucial conversations with tags such as "Refund", "VIP", "Exchange", and more.
• Sidestep the pitfalls of overlapping replies courtesy of collision detection, which displays active viewers or respondents to a particular ticket.
• Never miss a follow-up, thanks to the scheduling reminder feature.
• With manual ticket creation, manage and address every customer conversation, irrespective of their source.

Cons:

• The monthly plan has a cap on support tickets, and overshooting this limit incurs extra charges.
• Monthly unique contact limits exist, contingent on the chosen plan.
• The "STARTUP" plan attracts a one-time fee of $25 for the Free WhatsApp Green Tick Application.
• Email support, with a 2-working-day response window, is the sole support avenue in the "STARTUP" plan.
• Only businesses on the "GROWTH" plan are privileged with a dedicated account manager.
• A 1:1 personalized onboarding call bears a price tag: $50 for a 50-minute rendezvous.
• Message markup charges apply.

Free Trial:

DelightChat rolls out the welcome mat with a no-obligation free trial, sidestepping any credit card prerequisites. A hassle-free sign-up is all that stands between you and the DelightChat experience.

Pricing:

DelightChat unfolds its offering across three plans - STARTUP, SCALE, and GROWTH, addressing the diverse needs of enterprises, big and small. The STARTUP package, at $49/month, is the darling of small businesses, although it does levy a one-time $25 fee for the Free WhatsApp Green Tick Application. On the downside, it lacks a dedicated account manager, and a personalized onboarding session bears an additional $50 charge for 50 minutes. The SCALE plan, with a $99/month sticker price, caters to medium businesses but still misses out on the dedicated manager perk. Lastly, the GROWTH package, retailing at $299/month, is the full package, complete with an account manager and all-encompassing support services, making it the top pick for larger enterprises.

5. GupShup​

GupShup emerges as a trailblazer in the cloud communication landscape, offering sterling services inclusive of the WhatsApp Business API to enterprises, regardless of their scale. GupShup's platform unlocks the potential to dispatch limitless multimedia messages, unfurl product catalogues to fuel commerce, seamlessly orchestrate order placement and receipt, and deploy sophisticated chatbots to revolutionize customer support. What sets it apart is the blend of conversational AI coupled with real-time analytics, empowering businesses to elevate their customer interaction and engagement paradigms.

Pros:

• Effortlessly weave into an extensive array of applications and platforms.
• Master the art of automating WhatsApp marketing messages.
• Unleash engaging multi-product and single-product catalogues to supercharge the trajectory of your sales.
• Transform your WhatsApp handle into a bustling virtual marketplace.
• Capitalize on next-gen chatbots, primed to redefine your customer support narrative.
• Expand your horizons with comprehensive multi-lingual capabilities and auto template translation.

Cons:

• Pricier vis-à-vis other contenders in the marketplace.
• WhatsApp's stringent regulations surrounding message cadence and quotas might curtail GupShup API's prowess.
• GupShup's API might pose a steep learning curve for those not technically inclined.
• Meshing GupShup's API into other ecosystems could demand additional legwork and resources.
• Additional message markup fees come into play.

Free Trial:

Experience GupShup firsthand with its no-strings-attached free trial, completely devoid of credit card prerequisites. A swift sign-up is the only bridge to your GupShup journey.

Pricing:

GupShup plays its cards close to its chest when it comes to pricing. You'd need to reach out directly for a bespoke quote.

6. Verloop

Stepping into the arena of conversational AI, Verloop presents a robust platform tailored to offer businesses the leverage of WhatsApp Business API, enabling them to forge closer ties with their clientele. Verloop's suite of offerings encompasses automated mass messaging, vigilant real-time tracking, and frictionless amalgamation with leading CRM and e-commerce infrastructures. Driven by a passion for enhancing customer rapport and support dynamics, Verloop is on a mission to spotlight WhatsApp as a paramount channel for communication.

Pros:

• A state-of-the-art chatbot equipped to address quintessential human queries, drawing from a comprehensive FAQ repository.
• Lightning-fast bot responses ensuring users are always engaged.
• Flexibility to overlay a Verloop.io chatbot, fine-tuned to automate intricate business dialogues.
• Live agent chat monitoring accentuated with insightful productivity analytics.
• Synergy with renowned CRM platforms and e-commerce giants.

Cons:

• Round-the-clock customer assistance remains elusive.
• Ambiguity looms around pricing and plan specifics on their digital portal.
• Might fall short on delivering certain niche features that specific businesses might pine for.
• The imposition of message markup charges.

Free Trial:

Regrettably, Verloop doesn't extend a free trial opportunity.

Pricing:

Intricacies of pricing remain shrouded in mystery on the website. A direct outreach is recommended to procure a tailored quote.

7. CM.com

CM.com emerges as a formidable contender in the realm of WhatsApp Business API solutions, tailor-made for businesses aspiring to magnify their influence through WhatsApp. With a suite that is rich in automation, analytical prowess, and rigorous security, CM.com positions itself as a gateway to omnichannel synergy. This potent solution is crafted to supercharge customer engagement and catalyze sales conversions. Yet, the premium features carry a premium price.

Pros:

• A WhatsApp Business API landscape that thrives without the intricacies of coding.
• Intuitive no-code chatbot creation tool at your fingertips.
• Effortless drag & drop functionality, adept at automating repetitive queries.
• Amplify communication with multimedia messages, timely business updates, location sharing, and more.
• Unwavering 24x7 customer support ensures a seamless experience.
• The allure of a free trial.

Cons:

• The conspicuous absence of a WhatsApp broadcasting feature is a notable drawback.
• Stands on the pricier side when benchmarked against competitors.
• Analytical capabilities might not satiate the needs of data enthusiasts.
• The campaign suite is fairly elementary.

Free Trial:

Absolutely, CM.com invites you to dive into its offerings with a complimentary WhatsApp Business API account.

Pricing:

The pricing matrix at CM.com revolves around the unique active user engagements every month. For instance, engaging with 500 distinctive users in a given month attracts a fee of Rs 1499, with the cost ratcheting up proportional to the user interactions.

It's noteworthy that the delineated charges don't encompass WhatsApp's standard messaging rates for business-initiated dialogues, which are contingent on regional variations. Conversations that transpire within a 24-hour window won't dent your budget.

Commencing your journey on CM.com's WhatsApp Business API demands a standalone onboarding fee of Rs 7499.

8. Kaleyra

Kaleyra stands tall in the domain of conversational commerce, consistently carving a niche as a paragon of superior communication technology. Its proprietary WhatsApp Business APIs are bedecked with an array of distinguished features, including media sharing, interactive quick reply buttons, intuitive auto-repli